Welcome to Surron Outdoors. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using this website.
If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
Surron Outdoors provides electric dirt bikes, parts, accessories, outdoor equipment, and related products for informational and commercial purposes.
These Terms & Conditions apply to:
- all website visitors,
- customers,
- users,
- and anyone accessing our services.
We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Website Use
By using this website, you agree:
- to use the website lawfully,
- not to misuse or attempt to disrupt website operations,
- and not to engage in fraudulent or harmful activities.
You may not:
- attempt unauthorized access to systems,
- distribute malicious software,
- copy or exploit website content without permission,
- or interfere with website functionality.
Violation of these terms may result in restricted access or legal action.
3. Product Information
Surron Outdoors strives to provide accurate product descriptions, specifications, images, and pricing.
However:
- product details may occasionally contain errors,
- colors may vary depending on screens,
- and specifications may change without notice.
We reserve the right to:
- correct errors,
- update information,
- modify pricing,
- or discontinue products at any time.
4. Pricing & Payments
All prices displayed on the website are subject to change without notice.
We reserve the right to:
- modify product pricing,
- cancel incorrect listings,
- or refuse suspicious orders.
Payments must be completed before orders are processed and shipped.
Accepted payment methods may include:
- credit/debit cards,
- digital payment services,
- financing providers,
- or other approved payment methods.
5. Order Acceptance
Submitting an order does not guarantee acceptance.
Surron Outdoors reserves the right to:
- cancel orders,
- limit quantities,
- refuse service,
- or request additional verification if necessary.
Orders may be canceled due to:
- inventory issues,
- pricing errors,
- suspected fraud,
- or shipping restrictions.
6. Shipping & Delivery
Shipping times provided are estimates only.
Surron Outdoors is not responsible for delays caused by:
- shipping carriers,
- weather conditions,
- customs processing,
- or circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Additional shipping policies are outlined in our Shipping Policy page.
7. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Eligibility for returns may vary depending on:
- product condition,
- usage,
- product category,
- and return timeframes.
Certain products may not qualify for return once used or installed.
8. Warranty Disclaimer
Unless otherwise stated, products are sold “as is” and “as available.”
Manufacturer warranties may apply to certain products.
Surron Outdoors does not guarantee:
- uninterrupted website operation,
- error-free functionality,
- or compatibility with all third-party products.
Improper installation, misuse, racing, modifications, or abuse may void manufacturer warranties.
9. Limitation of Liability
Surron Outdoors shall not be liable for:
- indirect damages,
- incidental damages,
- lost profits,
- personal injury,
- property damage,
- or consequential losses arising from product use or website usage.
Customers assume responsibility for:
- safe riding practices,
- proper installation,
- and compliance with local laws and regulations.
Electric bikes and performance products should only be used responsibly and with proper safety equipment.
10. Product Use & Rider Responsibility
Customers are responsible for understanding local laws regarding:
- electric bikes,
- off-road vehicles,
- street legality,
- speed restrictions,
- and public land usage.
Surron Outdoors is not responsible for:
- unlawful use of products,
- traffic violations,
- or improper operation of vehicles.
Always wear appropriate safety gear when riding.
11. Intellectual Property
All website content including:
- logos,
- text,
- graphics,
- product images,
- branding,
- and design elements
are the property of Surron Outdoors or respective content owners.
Unauthorized use, reproduction, or distribution is prohibited without written permission.
12. Third-Party Links
This website may contain links to third-party websites or services.
Surron Outdoors is not responsible for:
- third-party content,
- external websites,
- or policies outside our control.
Users access third-party websites at their own risk.
13. User Content & Reviews
By submitting:
- reviews,
- comments,
- photos,
- or other content,
you grant Surron Outdoors permission to use, display, and publish such content for marketing or website purposes.
We reserve the right to remove content considered:
- offensive,
- misleading,
- abusive,
- unlawful,
- or spam-related.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
We are committed to protecting customer information and maintaining reasonable security practices.
15. Account Security
If you create an account on our website, you are responsible for:
- maintaining account confidentiality,
- securing passwords,
- and restricting unauthorized access.
Surron Outdoors is not liable for losses resulting from unauthorized account activity caused by customer negligence.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted according to applicable laws and regulations in the operating jurisdiction of Surron Outdoors.
Any disputes arising from website use or purchases shall be handled under the appropriate legal jurisdiction.
17. Changes to Terms
Surron Outdoors reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website after updates constitutes acceptance of revised terms.
18. Contact Information
For questions regarding these Terms & Conditions, orders, or website usage, please contact Surron Outdoors customer support.
We appreciate your trust in Surron Outdoors and your support of the electric riding community.